Qatari Diar launches an advanced call centre equipped with AI technology

21 Dec 2023

News
Qatari Diar launches an advanced call centre equipped with AI technology

The top real estate company in Lusail City, Qatari Diar, has opened a state-of-the-art call centre including artificial intelligence (AI) technology, marking a significant advancement in customer care. Customers may contact the customer support staff via WhatsApp at 66008088 or by phoning 8008088. The establishment of an innovative call centre powered by artificial intelligence technologies is a significant step towards contemporary technology.

This action is part of the company's continuous efforts to boost operational effectiveness and provide better customer service in Lusail City. This demonstrates its dedication to embracing artificial intelligence technologies and digital transformation as part of its all-encompassing goal to dominate the real estate sector. The organisation strives to deliver outstanding customer service and beyond their expectations by utilising contemporary technologies.

The contact center's use of artificial intelligence technology is another noteworthy accomplishment that demonstrates the business's dedication to its clients. It enables it to offer cutting-edge services through a variety of channels, such as making phone calls, talking, and messaging others using different apps like WhatsApp and others. The provision of prompt support and precise information by the new Lusail City centre elevates the quality of service and increases client satisfaction.

It is anticipated that this would increase output and effectiveness, allowing customer support representatives to efficiently manage more requests. A significant first step towards revolutionising the real estate sector is Qatari Diar's establishment of an artificial intelligence-powered contact centre. It will create a new benchmark for successful and satisfying communication in the real estate investment industry and help to raise the bar for efficiency and service standards in the industry.

 

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